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Legal

Privacy Policy

Last updated: April 10, 2026

Introduction

TX Hydrojet & Plumbing ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at txhydrojet.com or engage our plumbing services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or request a quote
  • Call us or send us an email
  • Schedule a service appointment
  • Subscribe to our newsletter or promotional communications

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing or service address
  • Description of plumbing issues or service needs

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on each page
  • Referring website or search terms
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Schedule and deliver plumbing services
  • Send appointment confirmations and service follow-ups
  • Improve our website, services, and customer experience
  • Send promotional communications (with your consent, where required)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website or conducting business (e.g., payment processors, scheduling software)
  • Law enforcement or government agencies when required by law or to protect our legal rights
  • Professional advisors such as accountants and attorneys as necessary

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can remove it.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

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